786rs Privacy Policy

1 Introduction

786rs is Pakistan's premier online gaming destination, offering live casino games, sports betting, cricket markets, PSL wagering, slots, and racing — all in Pakistani Rupees (PKR). As a platform that handles real-money transactions and personal account data, 786rs takes its data protection obligations seriously.

This Privacy Policy sets out how 786rs collects, uses, stores, shares, and protects the personal data of all registered players and visitors to 786rs.org. It also explains the rights available to you in relation to your personal data and how to exercise them.

This policy should be read alongside the 786rs Terms & Conditions and Responsible Gaming Policy, both of which form part of the agreement between you and 786rs.

2 Data We Collect

786rs collects personal data through several channels, including account registration, KYC verification, payment processing, platform usage, and communications with our support team. The categories of data we collect include:

2.1 Registration Data

• Full legal name
• Date of birth (used to verify 21+ age eligibility)
• Email address
• Mobile phone number (Pakistani number preferred)
• Residential address (city, district, province)
• Username and encrypted password

2.2 Identity Verification (KYC) Data

• CNIC (Computerised National Identity Card) number and copy
• Passport details (where CNIC is unavailable)
• Proof of address documents
• Selfie or liveness verification images (where required)
• Proof of payment method ownership

2.3 Financial Data

• Deposit and withdrawal transaction records (amounts, dates, methods)
• PKR wallet balance history
• Payment method identifiers (e.g., JazzCash account number, last four digits of debit card)
• USDT TRC20 wallet addresses used for transactions

2.4 Gaming Activity Data

• Games played, bet amounts, winnings and losses
• Sports and cricket betting history
• Session duration and frequency of platform use
• Responsible gaming tool settings and self-exclusion status

2.5 Technical Data

• IP address and approximate geolocation
• Device type, operating system, and browser
• Session identifiers and authentication tokens
• Platform interaction logs (pages visited, features used)

2.6 Communications Data

• Support chat transcripts and email correspondence
• Feedback and survey responses
• Promotional communication preferences (opt-in/opt-out status)

3 How We Use Your Data

786rs uses personal data for the following purposes:

786rs does not use personal data for automated decision-making that produces legal or similarly significant effects on players, except where required for regulatory compliance or fraud prevention — in which case you have the right to request human review of the decision.

4 Legal Basis for Processing

786rs processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil the 786rs player agreement, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable anti-money laundering (AML), know-your-customer (KYC), and gaming regulatory requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and product analytics — where these interests are not overridden by your rights and freedoms.
• Consent: Processing for optional promotional communications and non-essential cookies, where you have provided explicit, freely given consent. You may withdraw consent at any time without affecting prior processing.

5 Data Sharing & Third Parties

786rs does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your data may be shared with carefully selected third parties only in the following limited circumstances:

5.1 Payment Processors

To process PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Debit Card, and USDT TRC20, 786rs shares the minimum necessary transaction data with the relevant PCI-compliant payment processors. These processors are contractually bound to use your data only for transaction fulfilment.

5.2 KYC and Identity Verification Providers

786rs may use regulated third-party identity verification services to assist with CNIC validation and liveness checks. These providers operate under strict data processing agreements and are not permitted to retain or use your identity documents beyond the scope of the verification task.

5.3 Regulatory and Law Enforcement Authorities

Where required by applicable law or a valid regulatory order, 786rs may disclose personal data to relevant authorities. 786rs will only disclose the minimum data required to fulfil such obligations and will notify you where legally permitted to do so.

5.4 Platform Service Providers

786rs works with a small number of technology service providers (e.g., cloud hosting, analytics, customer support tooling) who process data on 786rs's behalf under binding data processing agreements. These providers act solely on 786rs's instructions and have no independent right to use your data.

6 Payment Data & Financial Security

786rs handles payment data with the highest level of security. The following measures apply specifically to the protection of your financial information:

• Full payment credentials (e.g., card numbers, mobile wallet PINs) are never stored in plain text on 786rs servers.
• All payment data is transmitted over encrypted connections using TLS 1.2 or higher.
• JazzCash and EasyPaisa transaction data is handled directly through the respective provider APIs, with only transaction reference identifiers retained by 786rs.
• USDT TRC20 wallet addresses associated with your account are stored securely and used solely for transaction reconciliation.
• Withdrawal requests are processed only to verified, KYC-confirmed payment methods to prevent unauthorised fund transfers.

7 KYC & Identity Verification

786rs is required to verify the identity of players before processing withdrawals and in certain other circumstances (e.g., high-value activity or account changes). The KYC process may involve collection of the following:

• Copy of your valid CNIC (front and back)
• Passport bio-data page (alternative to CNIC where applicable)
• A recent utility bill or bank statement as proof of address
• A selfie holding your ID document (for liveness verification)
• Screenshot or statement from your registered payment method

KYC documents are stored securely for the duration required by applicable regulations. They are accessible only to authorised 786rs compliance personnel and, where applicable, regulated KYC verification partners. KYC documents are not used for any purpose beyond identity verification and regulatory compliance.

8 Cookies & Tracking Technologies

786rs uses cookies and similar technologies on the 786rs.org platform. The following categories of cookies are in use:

786rs does not use third-party advertising cookies or behavioural tracking technologies. You can manage or delete cookies at any time via your browser settings. Disabling essential cookies may impair the functionality of the 786rs platform.

9 Data Retention

786rs retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying legal, regulatory, accounting, or reporting requirements.

• Active account data: Retained for the lifetime of your 786rs account plus a minimum of five (5) years after account closure, in line with AML and gaming regulatory requirements.
• KYC documents: Retained for a minimum of five (5) years following account closure or the last transaction, whichever is later.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Support communications: Retained for up to three (3) years from the date of the communication.
• Analytics data: Retained in aggregated, anonymised form indefinitely; individually identifiable analytics data is deleted within twelve (12) months.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.

10 Data Security

786rs implements a layered approach to data security, combining technical and organisational controls to protect your personal data against unauthorised access, disclosure, alteration, and destruction:

• Transport encryption: All data transmitted between your device and 786rs is encrypted using TLS 1.2 or higher (256-bit SSL).
• Data at rest: Sensitive personal data stored in 786rs databases is encrypted at rest using AES-256 encryption.
• Access controls: Internal access to player data is restricted on a strict need-to-know basis with role-based access controls and audit logging.
• Two-factor authentication: Available to all players for account access; mandatory for 786rs staff accessing internal systems.
• Penetration testing: 786rs conducts regular security assessments and penetration tests on its platform infrastructure.
• Incident response: 786rs maintains a documented data breach response procedure. In the event of a breach affecting your personal data, you will be notified in accordance with applicable regulatory requirements.

11 Your Privacy Rights

As a 786rs player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]. Requests will be processed within 30 days.

12 Children & Minors

The 786rs platform is strictly for persons aged 21 and over. 786rs does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

Parents and guardians are encouraged to use parental control and internet filtering software to prevent underage access to online gaming and betting platforms. If you believe a minor has registered a 786rs account, please contact us immediately at [email protected].

13 International Data Transfers

786rs may store and process personal data on servers located outside Pakistan, including in jurisdictions where 786rs's cloud infrastructure providers operate. Where data is transferred internationally, 786rs ensures that appropriate safeguards are in place, including:

• Standard contractual clauses (SCCs) or equivalent data transfer mechanisms with receiving entities.
• Processing agreements that require receiving parties to apply data protection standards equivalent to those in this policy.
• Transfer only to jurisdictions or processors that meet 786rs's security and compliance standards.

By using 786rs and submitting your personal data, you acknowledge and consent to the possibility of such international transfers conducted under the safeguards described above.

14 Policy Updates

786rs reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, 786rs will notify registered players via email or an in-platform notification prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this policy periodically. Continued use of the 786rs platform following any update constitutes your acknowledgement of the revised policy.

15 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 786rs handles your personal data, please contact our dedicated privacy team. We are committed to resolving all privacy-related enquiries promptly and transparently.

If you are not satisfied with our response to a privacy complaint, you may have the right to escalate to the relevant data protection authority in your jurisdiction. For further information about your rights, please also refer to our Terms & Conditions and FAQ pages.